Price Promise

Nobody Beats Palmers Excellent Customer Service, Quality or Value

We want you to be sure that you’re getting the very best deal when you shop with us so if you find the same product cheaper on another website up to 7 days after you have ordered with Palmers we'll refund the difference.

All you need to do is email us at with a link to the webpage displaying the lower priced product and we’ll refund the difference! Before you send your email please ensure that the lower priced product is:

  • In stock
  • Exactly the same as the product on our site
  • A new and unused product
  • Available with the same or cheaper delivery charge
  • Sold by a recognised store and verified stockist and not a private seller, eBay or any other auction-based site
  • Not included in a 'flash sale' or a members only website
  • Our price promise applies to customers shopping for personal use only and not those purchasing for resale purposes