Palmers Proud History
On June 4th 1837, Garwood Burton Palmer and his brother opened a small linens and drapery shop in Great Yarmouth Market Place. Over 175 years later, Palmers is still an independent family business, but now that small shop is a full-line department store with four other branches across the eastern region. It is one of the largest independent retail companies in East Anglia employing over 400 staff and boasting the title of 'longest established independent department store in the country'.
To read more about our history click here.
Independent & Refreshingly Different
Times may have changed, but the family still believe that customers benefit from dealing with real people with real values rather than another cloned faceless high street corporation. At Palmers we feel strongly that shopping is not just about the lowest price, but a high quality of personal service so often forgotten in today's retail environment.
Now, under the stewardship of Garwood's Great Great Niece and Nephew, Chairman Bruce Sturrock and Fashion Director Wendy Cole, Palmers is taking those same traditional values to the internet, enabling customers from all over the UK - and indeed the world - to enjoy the Palmers shopping experience online.
"Good service is very important to us, it is our point of difference and we work hard to ensure the high level is maintained, whether in our stores or over the internet," Bruce explains. "We are lucky to have excellent staff who offer great service with a smile and are willing to go that extra mile to satisfy our customers’ demands."
When you order from Palmers online you can be sure that you will get a response directly, either by phone or email depending on what you have specified, to let you know that your order has been received. You will also be contacted as soon as we have dispatched your order - so you know when to expect the delivery. Even after your order has been received Palmers are happy to help with any further queries or if you are not happy with your purchase.
Before, during or after your purchase, the Palmers staff are always happy to help you in any way they can.
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